Privacy Policy
Last updated: April 2026
Introduction
Blueshoe Inc. (“Blueshoe,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal data when you visit our website, use our technology platform, or interact with us in any other way.
By using our website or services you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us using the details provided at the end of this page.
Information we collect
We may collect personal data that you provide to us directly, such as your name, email address, phone number and company name when you sign up for an account, subscribe to a plan, or contact us for support. We also collect certain data automatically when you visit our website, including your IP address, browser type, device information, pages viewed and referring URLs.
When you use our platform, we collect and process documents, questions, and other materials you provide in order to deliver our services. All such materials are treated as confidential and protected by encryption, isolation, and strict access controls.
For documents and other content you upload to the platform, Blueshoe Inc. acts as a processor on your behalf, and that content is handled in accordance with our Data Processing Addendum. For your account, contact, and usage information, Blueshoe Inc. acts as the controller, as described in this Privacy Policy.
How we use your information
We use the personal data we collect to provide, maintain, and improve our services, respond to your inquiries, process subscriptions and payments, send you marketing communications where you have opted in, and comply with applicable legal obligations. Service data — including documents and interactions — may also be used to operate, secure, and improve the platform’s performance, accuracy, and reliability over time.
Your data is scoped to your account. Documents and interactions are never shared with or made accessible to other customers.
Legal basis for processing
We process your personal data on the basis of your consent, the performance of a contract with you (including our Terms of Use), our legitimate business interests, or compliance with a legal obligation, depending on the context and purpose of the processing.
Data retention
We retain your personal data and uploaded documents for as long as your account is active, or as required by applicable law. When you cancel your subscription, document context is retained for 90 days to facilitate reactivation. After this period, and subject to our legal obligations, we will securely delete or anonymize your personal data on request. Retention and deletion of content you upload to the platform are also governed by our Data Processing Addendum.
Security
We implement robust technical and organizational measures to protect your personal data and uploaded documents against unauthorized access, alteration, disclosure or destruction. We are SOC 2 certified, and all data is encrypted at rest and in transit. While no method of transmission or storage is completely secure, we are committed to safeguarding your information to the highest practicable standard.
Your rights
Depending on your location, you may have the right to access, correct, delete or port your personal data, as well as the right to restrict or object to certain processing activities. To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at support@blueshoe.com.